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About Us This web site is owned and operated by Page's DIY Ltd. who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Page's DIY Ltd.
Talbot Road Port Talbot SA13 1HU United Kingdom
Phone: 01639 884076
Fax: 01639 884086
Email: mail [at] pagesdiy [dot] co [dot] uk
VAT No.: 122 8943 66

Company number: <Put company number here>

All of the content of this website, its graphics, text, and images are the copyright of Page's D.I.Y. Limited or the original supplier of the content/images that have been used. All Rights Reserved.

You are permitted to copy and to print all or part of this website for the purpose only of placing an order with Page's D.I.Y. Limited. Any other use or reproduction of this website or any of its components is strictly prohibited without the prior written permission of Page's D.I.Y Limited.
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment and capture and process your details securely. You may also use PayPal express to checkout easily and quickly if you have a PayPal account.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Your order will be delivered either by APC courier or Royal Mail 1st Class Recorded depending upon the size. All orders will need to be signed for on delivery.

Delivery costs are based upon total order weight and are calculated during the checkout process. Delivery on all UK mainland orders over £100.00 plus VAT will be free*.

Unfortunately we are not able to offer delivery outside of the UK through this website. However If you require delivery outside of the UK please contact us as it may be possible we can assist you.

*Please note, we may need to impose a delivery surcharge in the following circumstances:
1) Your order qualified for the free delivery on our site however the order is for large/ heavy or bulky goods
2) If your order is to be shipped within the UK but outside the mainland.
3) For orders of large or bulky goods
In such cases we will contact you to advise you of any such surcharge and give you the option to cancel the order should you no longer wish to proceed.
Delivery Schedule We aim to process and deliver your order to you within 3-5 business days, however in our experience delivery will usually be much sooner. The exception for delivery time is where an estimated delivery time is stated in the product description (eg. signs).

If your order is out of stock we will contact you to advise of estimated delivery time or offer a full refund on the item you have purchased.

Once an order has been packaged and dispatched an e-mail will be sent to you confirming that your order has been shipped. If you do not receive your order within 3 working days of receipt of the 'order shipped' e-mail, please contact us.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK, 20% VAT is added.
Credit Card Security When the order is placed at our website, you will have the option to checkout using PayPal express checkout or pay by debit / credit card.

If you choose to pay by debit/credit card your details will be processed securely by Actinic Payments. Actinic Payments is powered by CreditCall and is 100% PCI DSS Level 1 Compliant.
Guarantee We guarantee your satisfaction with the products you purchase from us.

We also guarantee that we do not send random marketing emails to personal email addresses (spam).
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01639 884076 (International +44 01639 884076) or fax us on 01639 884086 or write to us at Talbot Road Port Talbot SA13 1HU United Kingdom
Privacy Policy Page's DIY Ltd. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

If you wish to cancel your order:
a) Where goods have not yet been dispatched, please notify us by e-mail (sales [at] pagesdiy [dot] com) or telephone (01639 884076) in which case we will arrange a refund for any payment already made.
b) Where goods have already been dispatched to you, please return goods to us in accordance with clause 1.0 below.
1.0 You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
1.1 Upon receipt of the goods we will give you a full refund of the amount paid.
1.2 If the goods are faulty we will provide a full refund and refund for the return postage to us.
1.3 The rights to return the goods to us as referred to in clause 1.1 will not apply in the following circumstances: -
in the event that the product has been used or removed from its original packaging.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Pages DIY Ltd. - 'All your DIY requirements under one roof.'